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Reporting Online Abuse
If you are worried about online sexual abuse or are concerned about the way that someone has been communicating with a child or young person you know, you can contact the CEOP Safety Centre using the CLICK CEOP button.



Report Harmful Content
Developed by SWGfL colleagues, the RHC button provides access to an online mechanism for reporting online harm to the Report Harmful Content service for those over the age of 13 where an initial report has been made to social networking sites, gaming platforms, apps or streaming services but action has been unsuccessful.

News & Events (Online Safety)

FAQ #1: Is there a recommended Online Safety Policy template for schools?

Whilst all school online safety policies should have common elements such as those referenced in the Keeping Children Safe in Education (KCSIE) statutory guidance, it is important that the school policy also reflects local arrangements.

Available policy templates can vary enormously in their quality and currency.  In promoting quality-assured content and resources, our standing recommendation for schools is to use the very highly-regarded and freely-available SWGfL Online Safety Policy Templates.

FAQ #2: Who should be assigned to address Online Safety in my organisations?

Online Safety is primarily a Safeguarding (rather than ICT) issue and therefore local arrangements should ensure this is reflected within the organisation’s approach (i.e. via your organisation’s Designated Safeguarding Lead). However, Safeguarding is everyone’s business and should not be limited to one person – this is typically supported through an Online Safety Group to ensure there is a variety of appropriate expertise and knowledge.

FAQ #3: Does CSAP provide training around Online Safety for establishments?

CSAP provides a number of multi-agency offerings through its Learning & Development provision, including a limited number of Safer Online Behaviour courses and the extremely popular Online Safety Live in Lancashire events (held annually in January and free-of-charge to partner organisations).

Dedicated (chargeable) single agency sessions such as school staff INSET or team updates are available on request (subject to availability) – please use the Enquiry Form below to get in touch with us and we will be happy to help.

FAQ #4: We have been told of a viral challenge/scare story - what should we do?

How to respond to the latest online challenge, craze or viral scare story is a regular query and unfortunately, one that is increasingly common.

Before you decide on your approach, our colleagues at the UK Safer Internet Centre have produced some useful tips you should consider: UKSIC – Viral Challenges

FAQ #5: The terminology around the online environment is continually adapting and can be confusing. Is there anything that would help to explain the different terms?

The online world continually evolves and keeping up with developments and the associated terminology can be a challenge.

If you don’t know a TikTok from a Troll or an Influencer from an IP Address, our Little BIG Book of Online Safety Terms is regularly updated and can help to clarify, containing 200+ commonly used terms: CSAP/LSAB – The little BIG book of Online Safety terms