Privacy Overview

The Children’s Safeguarding Assurance Partnership (CSAP) is a collaboration of strategic partners across the region, namely: NHS Clinical Commissioning Groups, Lancashire Constabulary, Blackburn with Darwen Council, Blackpool Council and Lancashire County Council.

Being transparent and providing accessible information to individuals about how we use personal information is a key element of the UK General Data Protection Regulation (UK GDPR). The most common way to provide this information is in a privacy notice.

This privacy notice sets out how the Children’s Safeguarding Assurance Partnership (CSAP) collects and uses information that you provide. It applies to information we collect about visitors to our website and those who contact us or access our services (including people who sign up for courses, events and newsletters).

Data controller

A Data Controller is an individual or organisation that determines the purposes and means of processing personal data.  For the purposes of UK data protection legislation, the data controller for the Children’s Safeguarding Assurance Partnership is Lancashire County Council.

As the Data Controller for CSAP, our privacy notice should be read in conjunction with the Lancashire County Council Privacy Notice available at: https://www.lancashire.gov.uk/council/transparency/access-to-information/privacy-notice

Lancashire County Council is registered as a data controller with the Information Commissioner’s Office (registration number: Z542705X).

Contact details for the Council’s data controller are:
Information Governance Team, Lancashire County Council, PO Box 78, County Hall, Preston

E-mail: dataprotection@lancashire.gov.uk

Why we collect information

We will only collect what information is essential to the effective delivery of our services.  This information allows us to provide services appropriate to individual users and helps us to monitor and improve the services we offer.

What we collect

On some occasions, such as those where we provide courses or events, we may also need to collect additional information.  Whilst kept to a minimum, this may include information such as:

  • information associated with your job role (e.g. name, job title and employer)
  • contact information (e.g. e-mail and telephone details)
  • web form enquiry information
  • individual requirements (e.g. dietary or access)
  • website cookies (further information about our cookie policy is available here)

Please be aware that restricting some cookies may impact on the functionality of the CSAP website.

What we do with this information

We need this information to enable you to access our services and to better understand how we can provide our service users with a high-quality service and in particular, for the following reasons:

  • internal record keeping (e.g. maintaining records of all event attendees)
  • analytical data to help us understand how visitors to our website access the information provided (e.g. what content is the most/least popular)
  • responding to enquiries resulting from embedded web forms on contact e-mails

Storing your personal data

The information you provide to us is stored on secure servers.  Where you use a password to access certain services, you are responsible for keeping this password confidential.  We ask you to ensure this password difficult to guess, different from passwords used elsewhere and that you do not share your passwords with anyone else.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we employ suitable physical, electronic and managerial processes to safeguard and secure the information we collect online. We regularly review our data protection and security processes to further improve our services.

Links to other websites

In order to provide you with useful information and guidance on a range of safeguarding topics, we regularly make use of links to third-party websites.  Should you follow a link to any of these, please be aware that such websites have their own privacy notices and cookie settings and as such, are not governed by this notice.  Please ensure that you check policies on third-party websites before submitting any personal data.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998.  If you believe that any information we are holding on you is incorrect or incomplete, please contact us and we will amend it.

Deleting your information

We will only hold your information for as long as it is necessary.  If you no longer use services such as course booking systems, your data will be deleted or anonymised once it is no longer required for financial or audit purposes.

This policy was last updated on 15/10/2021. We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.